This privacy notice explains how Port Oak Academy processes personal data on portoakshiptopic.digital. It covers information you provide to us, technical data collected when you use the site, and the limited cookie use described below.
When you use our contact form or otherwise reach out to Port Oak Academy, we may process your name, email address, phone number if you choose to provide it, your message, and any service preferences you include. We also process limited technical data such as server request metadata and browser or device information to support security and delivery of the website.
We receive personal data from the details you submit through the contact form or other contact channels. We also collect technical information automatically when you visit the website, such as request logs and device-related data generated by your browser.
We use essential cookies to keep the website operating and to support basic functions such as page delivery and form handling. We also use cookies that remember your privacy choices so you do not need to set them again on every visit.
We use only essential cookies and cookies that remember your privacy preferences. You can usually block or delete cookies in your browser settings, but some parts of the site may not work as intended if essential cookies are disabled.
We process personal data to answer enquiries, provide requested information, manage service preferences, maintain website security, deliver the site technically, and keep limited records needed for administration and compliance.
We may share personal data with trusted service providers that help us operate the website, deliver technical functions, or manage communications. These parties are expected to use the data only for the services they provide to us and to protect it appropriately.
We may share personal data with public authorities, courts, or other parties when required by law, to protect our rights, to respond to lawful requests, or to address security and fraud concerns. We may also disclose information if needed to establish, exercise, or defend legal claims.
You may have rights to access, correct, delete, or restrict your personal data, and in some cases to object to processing. Where processing is based on consent, you can withdraw that consent for future processing. If you believe something is wrong, you can also ask us to review the record and update it where appropriate.
To make a rights request, use one of the contact methods listed in this policy and describe the data or action you are asking about. We will review the request, respond within the time required by law, and explain any limitation if we cannot fully comply.
Enquiry records are kept for the time needed to respond and maintain a record of the communication. Technical logs and security-related data are kept for a practical period needed for site operation, troubleshooting, and protection, then deleted or anonymised when they are no longer required.
If we make material changes, we will update this page and may use reasonable means to draw attention to the update when appropriate. The version in force is the one published most recently on the website.
Under GDPR, we process personal data only when we have a lawful basis for doing so, such as responding to your enquiry, meeting legal obligations, protecting the website, or relying on consent where it is needed. We keep the scope of processing limited to what is relevant for those purposes.
If GDPR applies to your data, you may ask to access it, correct it, delete it, restrict certain processing, object to processing based on legitimate interests, or receive a copy in a portable format where the law allows. You may also withdraw consent where processing depends on consent, without affecting earlier lawful processing.
